With the right features, CRM software can also help you boost sales by keeping an eye on customers, from nurturing leads to closing the sale and maintaining customer loyalty.
It can also save you tons of time and money through sales force automation.
INDSAC-CRM software provides you with three main types of features that help you to grow your business.
Core features make or break a system's inclusion in the CRM category; these features should be standard across all CRM software.
Common features show up in the majority of systems on the CRM market, but not all of them. These features often indicate more robust systems, rather than a basic plan or offer.
Optional features aren't common across CRM systems and can set certain software offerings apart from others within the category.